2022-23 Annual Report online version
This report is verified to be accurate for the purposes of annual reporting to the Parliament of South Australia.
Submitted on behalf of the Department for Trade and Investment by:
David Reynolds
Chief Executive
Department for Trade and Investment
From the Chief Executive
It does this by identifying and promoting our state’s competitive advantages; driving local, national and international investment; increasing, diversifying and facilitating exports; creating a planning and development environment that allows people and businesses to thrive, and fosters a culture of good design in the built environment.
Following the re-establishment of Invest SA, during the 2022-23 financial year DTI has achieved more than $1 billion of investment into South Australia and the creation of more than 4300 jobs.
Despite the war in Ukraine and the continuing challenges of doing business internationally, DTI has helped facilitate more than $56 million in trade outcomes, supported 408 businesses in facilitated exports, and achieved a client satisfaction rate of 90 per cent.
To ensure South Australia remains globally connected, new offices in Frankfurt, Germany and Washington DC, United States of America, have been announced.
Additionally, in 2022-23 the South Australian Government appointed a Special Envoy to Singapore and South-East Asia.
Brand SA is now re-established. The Brand SA Advisory Board comprised of leading local South Australians, has been appointed to assist with promoting our state and our products and services.
Planning and Land Use Services (PLUS) is preparing a suite of new Regional Plans for the state. Regional Plans identify and guide future development and infrastructure requirements for the next 30 years. Initial engagement and consultation activities commenced on all but one of the Regional Plans.
Amendments to facilitate residential land releases at Concordia and Sellicks Beach have been initiated and the Hackham Code Amendment finalised.
PLUS also facilitated the Government’s election commitment to establish an Expert Panel to undertake a review of the implementation of the new planning system. The Expert Panel has now prepared its Final Report and Recommendations.
The Housing, Infrastructure, Planning and Development Unit (HIPDU) has been established to ensure land releases have appropriate infrastructure in their master plans.
David Reynolds
Chief Executive
Department for Trade and Investment
Overview: about the agency
Our strategic focus
We facilitate South Australia’s strong, effective and sustainable growth by:
- identifying and promoting our state’s competitive advantages
- driving local, national and international investment
- increasing, diversifying and facilitating the export of our goods and services
- creating a planning and development environment that allows people and businesses to thrive; and
- fostering a culture of good design in the built environment.
Our Values
- Service - Proudly serve the community and Government of South Australia.
- Professionalism - Strive for excellence.
- Trust - Have confidence in the ability of others.
- Respect - Value every individual.
- Collaboration and engagement - Create solutions together.
- Honesty and integrity - Act truthfully, consistently, and fairly.
- Courage and tenacity - Never give up.
- Sustainability - Work to get the best results for current and future generations of South Australians.
Our functions, objectives and deliverables
Trade – We help South Australian businesses achieve their export goals through our market development and TradeStart teams and programs.
International – We promote our state internationally; we take South Australia’s key messages and opportunities to the world.
Brand South Australia – We re-establish Brand South Australia as the lead brand manager for the state, while working with partners to encourage local spending.
Planning and Land Use Services – We oversee South Australia’s planning system to create liveable and sustainable communities that enhance the lives of all South Australians.
We work with the community and practitioners to plan our state’s towns and cities, including transport networks, recreation spaces and supporting infrastructure. With a focus on the future of South Australia, we want to unlock economic growth potential to ensure our state is the best place to live, work and play.
Office for Design and Architecture SA – We promote the value of good design with the view that every new development has the potential to improve our quality of life, attract investment and reduce our impact on the environment.
Office of the Registrar-General – We ensure the integrity of the land titles registry and provide regulatory oversight of the Service Provider (Land Services SA) and Electronic Lodgement Network Operators in South Australia.
Office of the Valuer-General – We safeguard the interests of South Australians by ensuring the integrity and accuracy of statutory property valuations across the state.
Operations – We are the heart of DTI. We provide the support that enables the work of others.
Our organisational structure
![](https://dti.sa.gov.au/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6NTI1MSwicHVyIjoiYmxvYl9pZCJ9fQ==--bb3a81bdfeaebcdb658662f48c63611351facdb4/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJwbmciLCJyZXNpemVfdG9fbGltaXQiOlsxMDI0LDc2OF19LCJwdXIiOiJ2YXJpYXRpb24ifX0=--9ec05d0b4bf0b47a51099257d5e705da0778341a/DTI-organisational-structure.png)
Changes to the agency
Effective 1 July 2022, the following directorates transferred from DTI to the Department for Industry, Innovation and Science:
- Industry Capability Network SA; and
- International Education functions.
Effective 1 July 2022, the following directorates transferred to DTI:
- Planning and Land Use Services
- Office for Design and Architecture SA
- Office of the Registrar-General; and
- Office of the Valuer-General.
Effective 28 September 2022, the following directorates were established:
- Invest SA
- Trade
- International; and
- Operations (including Brand SA).
- Housing Infrastructure Planning and Development Unit (HIPDU).
Our Minister
![](https://dti.sa.gov.au/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsiZGF0YSI6NTI1MiwicHVyIjoiYmxvYl9pZCJ9fQ==--9f35013368bdb3431fccbdfe0593031d505b6c08/eyJfcmFpbHMiOnsiZGF0YSI6eyJmb3JtYXQiOiJwbmciLCJyZXNpemVfdG9fbGltaXQiOlsxMDI0LDc2OF19LCJwdXIiOiJ2YXJpYXRpb24ifX0=--9ec05d0b4bf0b47a51099257d5e705da0778341a/Hon%20Nick%20Champion%20MP.png)
Hon. Nick Champion MP is the Minister for Trade and Investment, Minister for Housing and Urban Development, and Minister for Planning.
In the Department for Trade and Investment, Minister Champion is charged with Trade and Investment, and Planning.
Minister Champion’s responsibilities have him overseeing activities that enable economic growth in South Australia via the attraction of investment, facilitating export, and building South Australia’s global reputation.
As Minister for Planning, Minister Champion is the authority for the State’s planning systems and structures and is required to consider complex developments applications, along with developments in the state’s interest.
Minister Champion has also been Member for Taylor since the March 2022 State Election.
Previously, Minister Champion served in Federal Parliament for 15 years, initially as the Member for Wakefield, and most recently as the Member for Spence prior to his transition to State Politics.
During his time in Federal Parliament, Minister Champion served on the Joint Standing Committee for Foreign Affairs, Defence and Trade for an extended period, including as the Deputy Chair. He also served on the Standing Committees for Industry, Science, and Innovation; Primary Industries and Resources; and Infrastructure and Communications.
Our Executive team (as at 30 June 2023)
Julie-Anne Burgess, Chief Operating Officer
Chris Wood, Executive Director, Invest SA
Tim White, Director, Trade
Taliessin Reaburn, Director, International
Sally Smith, Executive Director, Planning and Land Use Services
Kirsteen Mackay, Government Architect, Office for Design and Architecture SA
Katherine Bartolo, Valuer-General, Office of the Valuer-General
Paul Bennett, Acting Director, Housing Infrastructure Planning and Development Unit
Legislation administered by the agency
Adelaide Show Grounds (Regulations and By-laws) Act 1929
Architectural Practice Act 2009
Bills of Sale Act 1886
Character Preservation (Barossa Valley) Act 2012
Character Preservation (McLaren Vale) Act 2012
City of Adelaide Act 1998
Electronic Conveyancing National Law (South Australia) Act 2013
Geographical Names Act 1991
Law of Property Act 1936
Linear Parks Act 2006
Planning, Development and Infrastructure Act 2016
Private Parking Areas Act 1986
Real Property Act 1886
Real Property (Registration of Titles) Act 1945
Registration of Deeds Act 1935
Roads (Opening and Closing) Act 1991
Stock Mortgages and Wool Liens Act 1924
Survey Act 1992
Valuation of Land Act 1971
Worker’s Liens Act 1893.
The agency's performance
Performance at a glance
- Facilitated over $1 billion of investment into South Australia through Invest SA, supporting the creation of more than 4300 new jobs and delivering on the election commitment.
- Facilitated over $56 million in trade outcomes for South Australia, in addition to providing export services to 408 South Australian businesses.
- Promoted the competitive advantages of our state internationally by delivering four Ministerial missions for the Minister for Trade and Investment and supporting three Ministerial missions for the Premier and other South Australian Government Ministers and three for the Governor of South Australia.
- Re-established Brand SA, delivering on the election commitment.
- Supported the Planning System Implementation Review overseen by an Expert Panel, to consider further improvements to the new planning system following its implementation in March 2021, delivering on the government’s election commitment.
- Completed multiple Code Amendments including Hackham and Miscellaneous Technical Amendments, released the River Murray Flood Resilience Code Amendment, and processed 81 third party (landowner, Council and agency) Code Amendments.
- Progressed various legislative amendments including the election commitment to amend the Private Car Parking Areas Act 1986, together with amendments to regulations under the Planning, Development and Infrastructure Act 2016 for purposes including but not limited to allowing temporary development in emergency situations, improving the ease at which seasonal workers accommodation is developed, and improving the efficiency and effectiveness of the planning and accreditation systems.
- Through the Office for Design and Architecture SA, provided expert and independent design advice to the State Commission Assessment Panel for 29 projects and reviewed private and public sector developments in excess of $810 million in value.
- Progressed improvements to the settlement experience for property market customers by facilitating collaboration of key industry bodies and participants, including holding an industry forum on 8 May 2023.
- Coordinated the Governor appointed Valuation Review Panels effective 30 January 2023 for a three-year term including a review of the prescribed allowances payable, ensuring the stability of the low-cost appeal option available to land holders.
- Implemented the Housing Infrastructure Planning and Development Unit (HIPDU) to achieve more sustainable master planning.
Agency specific objectives and performance
Agency objectives |
Indicators |
Performance |
Investment Drive local, national and international investment |
Establish Invest SA |
Established Invest SA to further drive investment outcomes and economic growth in South Australia, delivering on the government’s election commitment. |
Facilitate $750 million of investment into South Australia through Invest SA |
Facilitated over $1 billion of investment into South Australia through Invest SA. |
|
Secure 4000 new jobs though Invest SA facilitation |
Secured over 4300 new jobs though Invest SA facilitation. |
|
Trade Increase, diversify and facilitate the export of our goods and services |
Facilitate $50 million in trade outcomes for South Australia through the department’s export assistance and programs |
Facilitated over $56 million in trade outcomes for South Australia through the department’s export assistance and programs. |
Provide export services to 400 South Australian businesses |
Provided export services to 408 South Australian businesses. |
|
International Identify and promote our state’s competitive advantages internationally |
Deliver and support high level Ministerial and business missions |
Delivered four Ministerial missions for the Minister for Trade and Investment. Supported three Ministerial missions for the Premier and other South Australian Government Ministers. Supported three missions for the Governor of South Australia. Supported 17 business missions to key markets. |
Brand SA Establish Brand South Australia as the lead brand manager for the state |
Re-establish Brand SA |
Re‑established Brand SA, delivering on the government’s election commitment. |
Planning and Land Use Services Create a planning and development environment that allows people and businesses to thrive |
Support the Planning Implementation Review overseen by an Expert Panel |
Supported the Planning Implementation Review overseen by an Expert Panel, to consider further improvements to the new planning system following its implementation in March 2021, delivering on the government’s election commitment. |
Regional Plans |
Commenced the preparation of a new regional plan for Greater Adelaide, and six regional plans for South Australian regions outside of Greater Adelaide, including the development of a Greater Adelaide Regional Plan discussion paper. |
|
Code Amendments |
Completed the Hackham Code Amendment to provide for additional land supply in the south of Adelaide. Completed the Miscellaneous Technical Enhancement Code Amendment to enhance the operation of the Planning and Design Code. Released and brought into interim operation an urgent River Murray Flood Resilience Code Amendment to support those affected by the 2022 Riverland floods. Completed community engagement on a Flooding Hazards Mapping Code Amendment to enhance certainty regarding flood hazard in 13 Local Government Areas. Drafted Future Living and a Design Standards for Residential Crossovers for community engagement. Progressed state-wide Bushfire Hazards Overlay. Processed 81 third party (landowner, Council and agency) Code Amendments. |
|
Environmental Impact Statements |
Commenced the Environmental Impact Statement process for three projects of significance to the state to the value of $3.95 billion: Renascor Battery Anode Manufacturing Plant at Bolivar; Leigh Creek Urea Plant by NeuRizer; and Hawsons Iron Project at Myponie Point (north of Wallaroo). |
|
Streamline the assessment of major development approvals |
Completed the review of guidance material and the preparation of additional documents to assist applicants, consultants and planning practitioners to navigate the assessment process and information requirements for impact assessed development applications. These documents have been endorsed by the State Planning Commission and have been published on the PlanSA Portal. |
|
Statutory functions of the Surveyor‑General |
Completed Place Naming (Onkaparinga Heights and other minor suburb boundary alterations) and Road Opening and Closing processes as required. Monitored land division surveys to ensure compliance with legislated requirements. |
|
Implementation of National Construction Code (NCC) 2022 |
The NCC 2022 imposes performance increases in Energy Efficiency and provides new provisions for Liveable Housing Design Standards. Continued to work with the building sector and the Australian Building Codes Board in implementing these new provisions within South Australia. |
|
Building Confidence Report (Shergold - Weir) – Registration of Engineers |
One of the key recommendations from the Building Confidence Report was that all jurisdictions implement a mandatory registration scheme for engineers in the building and construction industry. Commenced work in collaboration with Consumer and Business Services to implement a scheme for the registration of relevant engineering professionals. |
|
Progress legislative amendments where appropriate |
Bills In November 2022, the South Australian Parliament passed the Private Parking Areas (Shopping Centre Parking Areas) Amendment Act 2022 which prohibits owners of carparks for certain large retail shopping centres from charging for parking without the approval of the Minister for Planning.
Regulations In September 2022, amendments to the Planning, Development and Infrastructure (General) Regulations 2017 (General Regulations) commenced to fast track the establishment of seasonal workers' accommodation in designated areas. In November 2022, the General Regulations were amended to allow temporary development by councils in emergency situations, including to allow mounds or levees to be built to protect townships along the Murray River during the floods. In December 2022, the General Regulations were amended to allow temporary accommodation to be established in townships affected by the flooding for a period of up to two years without the need to obtain planning consent. In February 2023, the General Regulations were amended to broaden existing provisions made in September 2022 that made seasonal workers’ accommodation accepted development. In May 2023, a number of technical amendments were made to the General Regulations and the Accredited Professionals Regulations to improve the efficiency and effectiveness of the planning and accreditation systems. |
|
Office for Design and Architecture SA Foster a culture of good design in the built environment |
Provide expert and independent design advice |
Provided design advice to the State Commission Assessment Panel for 29 projects and reviewed private and public sector development in excess of $810 million in value. |
Supported the Department for Education’s Capital Works Program through the provision of strategic design advice on over 100 projects with a combined value of over $850 million. |
||
Establish sustainable greening opportunities |
Delivered green infrastructure commitments on major infrastructure projects, including the Ovingham Level Crossing Removal, Regency Road to Pym Street Upgrade and Main South Road through an increase in urban tree canopy cover and the implementation of water sensitive urban design and biodiversity sensitive urban design strategies. |
|
Office of the Registrar-General To ensure the integrity of the land titles registry and provide regulatory oversight of the Service Provider (Land Services SA) and Electronic Lodgement Network Operators in South Australia |
Develop and substantially implement the technical and regulatory regime for Electronic Lodgement Network Operators interoperability |
Progressed the technical and regulatory regime for interoperability between Electronic Lodgement Network Operators. |
Address the recommendations from the Review of the Intergovernmental Agreement (IGA) for an Electronic Conveyancing National Law, including the execution of a new agreement |
Continued to address the recommendations from the IGA for an Electronic Conveyancing National Law, which includes the preparation of a new IGA. |
|
Support the startup of the company NECDS Ltd which will hold, curate, and manage the national data standards for electronic conveyancing |
All states and territories are now members of NECDS Ltd and work commenced to finalise the transfer of the national data standards for electronic conveyancing. |
|
Facilitation of the Property Settlement Process Group to drive continuous improvement to the property market customer experience |
Progressed improvements to the settlement experience for property market customers by facilitating collaboration of key industry bodies and participants. An industry forum was held on 8 May 2023. |
|
Office of the Valuer‑General Safeguard the interests of South Australians by ensuring the integrity and accuracy of Property Valuations |
Implement process, policy and digitisation reform initiatives |
Progressed implementation of process, policy and digitisation reform initiatives to increase transparency and complement enhanced workflow management systems. |
Increase communication and reporting to increase confidence in statutory valuations |
Increased communication and reporting to raise stakeholder and community confidence in statutory valuations through the provision of topical fact sheets and publication of the Year in Review 2022. |
|
Appoint the next Valuation Review Panels for a three‑year term to support the independent Review by Valuer process |
Coordinated the Governor appointed Valuation Review Panels effective 30 January 2023 for a three‑year term including a review of the prescribed allowances payable, ensuring the stability of the low-cost appeal option available to land holders. |
|
Delivery of service excellence to customers and stakeholders and ensuring fair and accurate valuations |
Provided support and advice to affected property owners in relation to the River Murray flood event and engaged rating and taxing authorities including establishment of a working group with affected councils. |
|
Support the remaining six site value rating councils to transition to capital value ratings by the 2024‑25 financial year |
Engaged and supported those site value rating councils that require transition to capital value ratings by the 2024-25 financial year in accordance with local government reform. |
Employment opportunity programs
Program name |
Performance |
Diversity and Inclusion |
DTI commenced development of its second Innovate Reconciliation Action Plan (RAP) in collaboration with an energised team of employees forming the RAP Working Group, working alongside Aboriginal Elders and Cultural Advisor and Reconciliation Australia and South Australia. In continuation to its commitment of creating inclusive workplaces, DTI encouraged including Gender Pronouns as a part of signature blocks. DTI celebrated various days of significance, including but not limited to: National Reconciliation Week events, NAIDOC Week, International Women’s Week, White Ribbon and International Day of Disability, with events and actions aimed at improving knowledge and understanding of the complex and multi-dimensional nature of inclusion. |
First Nations Employment and Development Opportunities |
DTI worked towards increasing the employment of First Nations people and has included a target in its RAP. As at 30 June 2023, 2.6 per cent of DTI’s workforce identified as Aboriginal or Torres Strait Islander. DTI launched a First Nations Recruitment and Retention Strategy with a focus on cultural safety and supporting First Nations employees’ access to professional development. DTI had a participant in the Jawun Secondment Program which provided an immersive secondment opportunity within an Aboriginal-led community organisation. DTI has one participant in the Aboriginal Leadership Program aimed at advancing the skills of Aboriginal employees wishing to step into a leadership role. |
Skilling SA Public Sector Project |
The Skilling SA Public Sector Project builds workforce capability by providing education and career opportunities for South Australians. In 2022-23, one employee undertook training, for Certificate IV in Work Health and Safety. |
Agency performance management and development systems
Performance management and development system |
Performance |
Performance Development Planning (PDP) |
DTI continuously monitors and supports employees to engage in regular and meaningful performance development conversations to discuss and celebrate progress, achievements and development goals. As at 31 December 2022, 67 per cent of employees had a formal performance discussion with their manager in the six months prior. In April 2023, DTI implemented an online PDP system to streamline the performance development process and increase efficiency of reporting. As at 30 June 2023, 83 per cent of employees had a formal performance discussion with their manager in the six months prior. |
Leadership Development |
DTI provided its people leaders the opportunity to participate in various leadership workshops including Dare to Lead, Crucial Conversations and Orator. In addition, DTI participated in South Australian Leadership Academy programs, with two employees undertaking the Manager Essentials Program, one participated in the Next Execs Program and one completed the Executive Excellence Program. |
Reward and Recognition |
Following the launch of the Reward and Recognition Program earlier in the year, in December 2022, DTI ran its first Annual Recognition Awards ceremony focused on celebrating the achievements of employees. |
Work health, safety and return to work programs
Program name |
Performance |
Wellbeing Program |
DTI continues to offer a comprehensive wellbeing program, with a variety of activities and actions under each of the four pillars of Mind, Body, Connection and Purpose. Key activities included: 60 employees participated in the ORANGES Toolkit workshops; seven employees participated in Be-Well wellbeing program, and 16 teams participated in the Corporate Cup. The 2023 Influenza Vaccination Programme saw 41 per cent of DTI employees take up the offer of vaccination. |
Mental Health |
DTI has two Employee Assistance Program providers with a wide range of online resources made available to workers and their families, in addition to a variety of delivery methods for counselling services. In April 2023, Mental Health Awareness for Managers was run as a face-to-face course, in addition to the on-line manager awareness course. DTI has eight Mental Health First Aider’s available across three sites as well as four Peer Support Officers. |
White Ribbon Accreditation |
DTI is a White Ribbon Accredited workplace. We are proud to be participating in the Workplace Equality and Respect project to end violence against women. DTI is committed to supporting the safety and wellbeing of staff experiencing or escaping domestic and family violence. In May 2023, training in recognising and responding to domestic and family violence was provided to people leaders. |
Workplace injury claims |
Current year |
Past year 2021-22 |
% Change |
Total new workplace injury claims |
0 |
0 |
0 |
Fatalities |
0 |
0 |
0 |
Seriously injured workers* |
0 |
0 |
0 |
Significant injuries (where lost time exceeds a working week, expressed as frequency rate per 1000 FTE) |
0 |
0 |
0 |
*number of claimants assessed during the reporting period as having a whole person impairment of 30% or more under the Return to Work Act 2014 (Part 2 Division 5)
Work health and safety regulations |
Current year 2022-23 |
Past year 2021-22 |
% Change |
Number of notifiable incidents (Work Health and Safety Act 2012, Part 3) |
0 |
0 |
0 |
Number of provisional improvement, improvement and prohibition notices (Work Health and Safety Act 2012 Sections 90, 191 and 195) |
0 |
0 |
0 |
Return to work costs** |
Current year 2022-23 |
Past year 2021-22 |
% Change |
Total gross workers compensation expenditure ($) |
$55,374 |
$4,774 |
1060% |
Income support payments – gross ($) |
$0 |
$3,129 |
-100% |
**before third party recovery
Data for previous years is available at https://data.sa.gov.au/data/dataset/department-for-trade-and-investment-annual-report-data
Executive employment in the agency
Executive classification |
Number of executives |
EXEC OF |
1 |
EXEC 00 |
1 |
SAES 2 |
4 |
SAES 1 |
15 |
Data for previous years is available at https://data.sa.gov.au/data/dataset/department-for-trade-and-investment-annual-report-data
Financial performance
Financial performance at a glance
DTI financial performance changed most significantly from previous years due to machinery of government changes effective from 1 July 2022.
DTI had a revised revenue budget of $176.1 million compared to actual revenue of $182.7 million. The variance of $6.6 million was due to higher than estimated fees and charges of $5.3 million, intra government transfers $0.6 million and other income $0.7 million.
DTI revised expenditure budget of $191.7 million was on par to actual expenditure of $191.2 million.
As at 30 June 2023, DTI had budgeted $15.4 million for current assets compared to the actual result of $30.1 million. The $14.7 million increase is due to higher cash balances as a result of higher revenue and underspends on grant payments.
DTI had budgeted $8.5 million for non-current liabilities compared to the actual result of $14.3 million. The $5.8 million increase is primarily due to the lease incentive for the office accommodation fit-out at Pirie Street.
Statement of Comprehensive Income |
2022-23 Budget $000s |
2022-23 Actual $000s |
Variation $000s |
2021-22 Actual $000s |
|
Total Income |
176 119 |
182 673 |
6 554 |
47 123 |
|
Total Expenses |
191 749 |
191 168 |
581 |
69 794 |
|
Net Result |
(15 630) |
(8 495) |
7 135 |
(22 671) |
|
Total Comprehensive Result |
(15 630) |
(8 495) |
7 135 |
(22 671) |
Statement of Financial Position |
2022-23 Budget $000s |
2022-23 Actual $000s |
Variation $000s |
2021-22 Actual $000s |
Current assets |
15 444 |
30 096 |
14 652 |
21 056 |
Non-current assets |
355 441 |
352 638 |
(2 803) |
4 874 |
Total assets |
370 885 |
382 734 |
11 849 |
25 930 |
Current liabilities |
19 403 |
18 168 |
1 235 |
6 973 |
Non-current liabilities |
8 539 |
14 299 |
(5 760) |
5 643 |
Total liabilities |
27 942 |
32 467 |
(4 525) |
12 616 |
Net assets |
342 943 |
350 267 |
7 324 |
13 314 |
Equity |
342 943 |
350 267 |
7 324 |
13 314 |
Consultants disclosure
Consultancies with a contract value below $10,000 each
Consultancies |
Purpose |
$ Actual payment |
All consultancies below $10,000 each - combined |
Various |
$ 11,261 |
Consultancies with a contract value above $10,000 each
Consultancies |
Purpose |
$ Actual payment |
Anthony Love Journalist |
Services provided to the South Australian Wine Ambassadors Program |
$29,750 |
Chris Leishman |
Analysis of a sample of valuation data for South Australian Local Government Association |
$17,000 |
Deloitte Financial Advisory |
Procurement and process support for the Australian Space Park project |
$24,357 |
Infinity Ventures Pty Ltd |
Overseas office representative services |
$20,528 |
James Halliday Wine Writing |
To generate awareness, interest and recognition for the South Australian Wine Ambassadors Club and its affiliated programs and to enhance the programs profile, credibility and authority |
$24,764 |
Megan Hender Consulting |
Prepare and facilitate strategic planning workshops and write up outcomes |
$12,550 |
PSA Consulting (Australia) |
Services provided for regional development planning |
$17,038 |
Think One Team Consulting |
To facilitate leadership workshops for staff |
$19,150 |
Total |
$ 165,137 |
Data for previous years is available at https://data.sa.gov.au/data/dataset/department-for-trade-and-investment-annual-report-data
Contractors disclosure
Contractors with a contract value below $10,000
Contractors |
Purpose |
$ Actual payment |
All contractors below $10,000 each - combined |
Various |
$266,110 |
Contractors with a contract value above $10,000 each
Contractors |
Purpose |
$ Actual payment |
2 Acres Consulting Pty Ltd |
Australian Building Codes reviews and follow-up reports |
$22,575 |
Advanced Demographic Modelling |
Preparation of population trends and projection reports and South Australian population model updating |
$40,360 |
Amazon Web Services Australia |
Service to the South Australian flood hazard mapping and assessment projects |
$26,582 |
Asi Solutions |
Modern device management for cyber security framework |
$28,500 |
Asia Australis |
To deliver the Health and Medical Technology Market Readiness Program |
$22,727 |
Aurecon Australasia Pty Ltd |
Economic analysis and strategic land use services as part of Regional Planning |
$149,900 |
Australian Wine Research |
Investigating South Australian agricultural commodities for application into the synthetic biology industry |
$10,075 |
BDO Services Pty Ltd |
Audit and risk services |
$22,117 |
BDO Services Pty Ltd |
Supply of temporary agency staff during 2022-23 |
$51,700 |
Bernard Steer |
Accredited Professionals Scheme review services |
$11,750 |
Collison & Co |
Legal services for trademark renewal |
$16,120 |
Complete the Picture |
Overview of the AgTech Wine Sector Ecosystem in South Australia |
$17,520 |
Corporate Conversation Pty Ltd |
Assist with creating and delivering media content for the Department |
$49,091 |
Cushman & Wakefield Project |
Electrical and communication Services |
$23,241 |
Cushman & Wakefield Project |
Construction work for office fit‑out upgrade |
$24,405 |
East West Consultants |
Accounting services for the Office of the Agent-General in London |
$43,905 |
Ekistics Planning and Design |
Resources for the planning interface management policy review project |
$30,100 |
Esri Australia Pty Ltd |
Cadastral management software implementation and related technology advisory services |
$47,807 |
Expose Data Pty Ltd |
Temporary agency staff during 2022-23 |
$47,275 |
Fyfe Pty Ltd |
Geodetic survey service in the Clarendon area |
$123,924 |
Fyfe Pty Ltd |
Geodetic survey service in the Wistow area |
$130,575 |
Gerard Busch |
ICT services for the Office of the Valuer-General as part of the Process and Improvement Project |
$63,750 |
Hannan & Partners Pty Ltd |
Review of structural requirements for ICT services |
$50,000 |
HARC Unit Trust |
Service to the South Australian flood hazard mapping and assessment projects |
$64,549 |
Hays Personnel Services Pty Ltd |
Temporary agency staff during 2022-23 |
$341,141 |
Hays Specialist Recruitment |
Temporary agency staff during 2022-23 |
$548,788 |
Hoban Recruitment Pty Ltd |
Temporary agency staff during 2022-23 |
$21,977 |
Holmes Dyer Pty Ltd |
The development code for the Hackham development |
$10,500 |
Hudson Global Resources (Aust) |
Temporary agency staff during 2022-23 |
$260,658 |
Jensen Plus |
Services to the Pt Pirie Master Plan |
$166,408 |
John Bested & Associates |
Preventive maintenance and coordination survey markers for the Office of the Surveyor‑General |
$254,680 |
Jones Lang Lasalle (Vic) Pty |
Statutory advisory services for the rental threshold review under the Retail and Commercial Leases Act 1995 |
$12,500 |
Leedall Presentation Systems |
Advance video health checks and maintenance services on audio visual equipment |
$11,033 |
Lemongrass Productions Limited |
Event management services to deliver a series of South Australian food, beverage, and wine events in New Zealand |
$41,218 |
Lisa Teburea Consulting |
Resources for the discussion support paper for the Greater Adelaide Regional Plan |
$33,700 |
Lorenza Investments Pty Ltd |
Business analysis and technology advisory services |
$115,563 |
Lucid Insights Pty Ltd |
Professional advisory and technical development, data and analytics services for the development of data models and reporting dashboards |
$20,000 |
Maxima Training Group (Aust) |
Temporary agency staff during 2022-23 |
$48,650 |
MEGT (Australia) Ltd |
Temporary agency staff during 2022-23 |
$31,206 |
Modis Staffing Pty Ltd |
Temporary agency staff during 2022-23 |
$134,384 |
North Projects Pty Ltd |
Community engagement services for planning Expert Panel review projects |
$62,728 |
Paxus Australia Pty Ltd |
Temporary agency staff during 2022-23 |
$61,328 |
Peoplebank Australia Ltd |
Temporary agency staff during 2022-23 |
$45,292 |
PointData Pty Ltd |
Resources for the discussion support paper for the Greater Adelaide Regional Plan |
$13,585 |
Price WaterHouse Coopers |
To develop the business case to support scoping the requirements of a South Australian Clinical Trials Portal |
$22,365 |
Procensol Australia Pty Ltd |
ePlanning maintenance and enhancement services |
$104,351 |
Randstad Pty Ltd |
Temporary agency staff during 2022-23 |
$569,182 |
Redman Solutions Pty Ltd |
To deliver software solutions for the ePlanning system |
$209,876 |
Sara Jane Consulting Pty Ltd |
Communication and engagement services |
$55,325 |
Showpony Advertising |
Services for the creative works for the Buy Local Campaign for Brand SA |
$69,090 |
Simple Integrated Marketing |
Creative options as part of the Buy Local Campaign for Brand SA |
$10,000 |
Southfront |
Service to the South Australian flood hazard mapping and assessment projects |
$192,784 |
Stantec Australia |
Service to the South Australian flood hazard mapping and assessment projects |
$69,300 |
Talent International (SA) Pty Ltd |
Temporary agency staff during 2022-23 |
$369,937 |
Think Grow Pty Ltd |
Mentoring and coaching program for Software-as-a-Service businesses as part of the USA Market Readiness Program |
$12,000 |
Tonkin Consulting Pty Ltd |
Service to the South Australian flood hazard mapping and assessment projects |
$151,777 |
URPS |
To deliver a workshop to assessment managers and panel members |
$11,893 |
URPS |
Resources for the regional planning and code amendment |
$56,753 |
Vectra Corporation Ltd |
Cyber security resource augmentation services |
$78,620 |
Verity Design |
Resources for the Greater Adelaide Regional Plan |
$23,200 |
Vuram Australia Pty Ltd |
e-Planning maintenance and enhancement services |
$158,375 |
Water Technology |
Service to the South Australian flood hazard mapping and assessment projects |
$101,465 |
Wendy Campana Consulting Pty |
To deliver regional planning workshops |
$14,405 |
Wendy Campana Consulting Pty |
Information on the Community Titles Act and loan funding guidelines |
$26,040 |
Words Plus Consulting Pty Ltd |
Information on the Community Titles Act and loan funding guidelines |
$17,000 |
WSP Australia Pty Ltd |
Resources for the Greater Adelaide Regional Plan engagement discussion plan |
$29,988 |
Yongtao Huang |
Payroll Services for the Jinan Overseas Office |
$93,898 |
Total |
$5,801,511 |
Data for previous years is available at: Department for Trade and Investment Annual
Risk management
Risk and audit at a glance
Fraud detected in the agency
Category/nature of fraud | Number of instances |
---|---|
Timesheet Fraud | 3 |
NB: Fraud reported includes actual and reasonably suspected incidents of fraud.
Strategies implemented to control and prevent fraud
- Financial Management Control Plan
- Financial authorisations
- Gifts and Benefits Register
- Complaints Management System
- Policies and Procedures Library
- Internal Audit Plan
- Compliance review of Shared Services SA processes; and
- Public Interest Disclosure System.
Data for previous years is available at: Department for Trade and Investment Annual Report Data - Dataset - data.sa.gov.au
Public interest disclosure
0
Data for previous years is available at: Department for Trade and Investment Annual
Note: Disclosure of public interest information was previously reported under the Whistleblowers Protection Act 1993 and repealed by the Public Interest Disclosure Act 2018 on 1 July 2019.
Reporting required under any other act or regulation
Retail and Commercial Leases Act 1995
Act or Regulation |
Requirement |
Retail and Commercial Leases Act 1995. |
The Act is committed to the Minister for Small and Family Business and administered by the Small Business Commissioner. Section 6A (2) of this Act requires the Valuer‑General to undertake the first review of the prescribed threshold for rental payments before the conclusion of the first prescribed period (30 October 2022). Following that review, the Valuer-General was required under this Act to provide the relevant Minister with required reporting to outline a conclusion as to whether it was recommended that the prescribed threshold should be increased (noting that it cannot be recommended that it be decreased). The Valuer-General’s review was completed and required reporting submitted to the relevant Minister. |
Reporting required under the Carers’ Recognition Act 2005
Public complaints
Number of public complaints reported
Complaint categories |
Sub-categories |
Example |
Number of Complaints 2022-23 |
Professional behaviour |
Staff attitude |
Failure to demonstrate values such as empathy, respect, fairness, courtesy, extra mile; cultural competency |
0 |
Professional behaviour |
Staff competency |
Failure to action service request; poorly informed decisions; incorrect or incomplete service provided |
0 |
Professional behaviour |
Staff knowledge |
Lack of service specific knowledge; incomplete or out-of-date knowledge |
0 |
Communication |
Communication quality |
Inadequate, delayed or absent communication with customer |
3 |
Communication |
Confidentiality |
Customer’s confidentiality or privacy not respected; information shared incorrectly |
0 |
Service delivery |
Systems/technology |
System offline; inaccessible to customer; incorrect result/information provided; poor system design |
14 |
Service delivery |
Access to services |
Service difficult to find; location poor; facilities/ environment poor standard; not accessible to customers with disabilities |
0 |
Service delivery |
Process |
Processing error; incorrect process used; delay in processing application; process not customer responsive |
0 |
Policy |
Policy application |
Incorrect policy interpretation: incorrect policy applied; conflicting policy advice given |
0 |
Policy |
Policy content |
Policy content difficult to understand; policy unreasonable or disadvantages customer |
3 |
Service quality |
Information |
Incorrect, incomplete, |
1 |
Service quality |
Access to information |
Information difficult to understand, hard to find or difficult to use; not plain English |
1 |
Service quality |
Timeliness |
Lack of staff punctuality; excessive waiting times (outside of service standard); timelines not met |
1 |
Service quality |
Safety |
Maintenance; personal or family safety; duty of care not shown; poor security service/ premises; poor cleanliness |
0 |
Service quality |
Service responsiveness |
Service design doesn’t meet customer needs; poor service fit with customer expectations |
2 |
No case to answer. |
No case to answer |
Third party; customer misunderstanding; redirected to another agency; insufficient information to investigate |
4 |
Total |
29 |
Additional Metrics
Additional Metrics |
Total |
Number of positive feedback comments |
88 |
Number of negative feedback comments |
29 |
Total number of feedback comments |
117 |
% complaints resolved within policy timeframes |
100 |
Data for previous years is available at:
Service Improvements
Planning and Land Use Services (PLUS) is the only directorate within DTI that has received formal complaints. In managing complaints within PLUS we ensure a response is provided within one hour (courtesy response) and within 24 hours a resolution outcome provided.
We take on board complaints and feedback in relation to system enhancements and consider complaints and feedback at regular system enhancement prioritisation meetings.
All of the complaints were resolved within policy timeframes and when within the department’s remit, resolved to the best of our ability to achieve satisfaction of the complainant.
Compliance Statement
The Department for Trade and Investment is compliant with Premier and Cabinet Circular 039 – complaint management in the South Australian public sector. | Y |
The Department for Trade and Investment has communicated the content of PC 039 and the agency’s related complaints policies and procedures to employees. | Y |