2022-23 Annual Report online version

Agency objectives

Indicators

Performance

Investment

Drive local, national and international investment

Establish Invest SA

Established Invest SA to further drive investment outcomes and economic growth in South Australia, delivering on the government’s election commitment.

Facilitate $750 million of investment into South Australia through Invest SA

Facilitated over $1 billion of investment into South Australia through Invest SA.

Secure 4000 new jobs though Invest SA facilitation

Secured over 4300 new jobs though Invest SA facilitation.

Trade

Increase, diversify and facilitate the export of our goods and services

Facilitate $50 million in trade outcomes for South Australia through the department’s export assistance and programs

Facilitated over $56 million in trade outcomes for South Australia through the department’s export assistance and programs.

Provide export services to 400 South Australian businesses

Provided export services to 408 South Australian businesses.

International

Identify and promote our state’s competitive advantages internationally

Deliver and support high level Ministerial and business missions

Delivered four Ministerial missions for the Minister for Trade and Investment.

Supported three Ministerial missions for the Premier and other South Australian Government Ministers.

Supported three missions for the Governor of South Australia.

Supported 17 business missions to key markets.

Brand SA

Establish Brand South Australia as the lead brand manager for the state

Re-establish Brand SA

Re‑established Brand SA, delivering on the government’s election commitment.

Planning and Land Use Services

Create a planning and development environment that allows people and businesses to thrive

Support the Planning Implementation Review overseen by an Expert Panel

Supported the Planning Implementation Review overseen by an Expert Panel, to consider further improvements to the new planning system following its implementation in March 2021, delivering on the government’s election commitment.

Regional Plans

Commenced the preparation of a new regional plan for Greater Adelaide, and six regional plans for South Australian regions outside of Greater Adelaide, including the development of a Greater Adelaide Regional Plan discussion paper.

Code Amendments

Completed the Hackham Code Amendment to provide for additional land supply in the south of Adelaide.

Completed the Miscellaneous Technical Enhancement Code Amendment to enhance the operation of the Planning and Design Code.

Released and brought into interim operation an urgent River Murray Flood Resilience Code Amendment to support those affected by the 2022 Riverland floods.

Completed community engagement on a Flooding Hazards Mapping Code Amendment to enhance certainty regarding flood hazard in 13 Local Government Areas.

Drafted Future Living and a Design Standards for Residential Crossovers for community engagement.

Progressed state-wide Bushfire Hazards Overlay.

Processed 81 third party (landowner, Council and agency) Code Amendments.

Environmental Impact Statements

Commenced the Environmental Impact Statement process for three projects of significance to the state to the value of $3.95 billion: Renascor Battery Anode Manufacturing Plant at Bolivar; Leigh Creek Urea Plant by NeuRizer; and Hawsons Iron Project at Myponie Point (north of Wallaroo). 

Streamline the assessment of major development approvals

Completed the review of guidance material and the preparation of additional documents to assist applicants, consultants and planning practitioners to navigate the assessment process and information requirements for impact assessed development applications.

These documents have been endorsed by the State Planning Commission and have been published on the PlanSA Portal.

Statutory functions of the Surveyor‑General

Completed Place Naming (Onkaparinga Heights and other minor suburb boundary alterations) and Road Opening and Closing processes as required.

Monitored land division surveys to ensure compliance with legislated requirements.

Implementation of National Construction Code (NCC) 2022

The NCC 2022 imposes performance increases in Energy Efficiency and provides new provisions for Liveable Housing Design Standards.

Continued to work with the building sector and the Australian Building Codes Board in implementing these new provisions within South Australia.

Building Confidence Report (Shergold - Weir) – Registration     of Engineers

One of the key recommendations from the Building Confidence Report was that all jurisdictions implement a mandatory registration scheme for engineers in the building and construction industry.

Commenced work in collaboration with Consumer and Business Services to implement a scheme for the registration of relevant engineering professionals.

Progress legislative amendments where appropriate

Bills

In November 2022, the South Australian Parliament passed the Private Parking Areas (Shopping Centre Parking Areas) Amendment Act 2022 which prohibits owners of carparks for certain large retail shopping centres from charging for parking without the approval of the Minister for Planning.

Regulations

In September 2022, amendments to the Planning, Development and Infrastructure (General) Regulations 2017 (General Regulations) commenced to fast track the establishment of seasonal workers' accommodation in designated areas.

In November 2022, the General Regulations were amended to allow temporary development by councils in emergency situations, including to allow mounds or levees to be built to protect townships along the Murray River during the floods.

In December 2022, the General Regulations were amended to allow temporary accommodation to be established in townships affected by the flooding for a period of up to two years without the need to obtain planning consent.

In February 2023, the General Regulations were amended to broaden existing provisions made in September 2022 that made seasonal workers’ accommodation accepted development.

In May 2023, a number of technical amendments were made to the General Regulations and the Accredited Professionals Regulations to improve the efficiency and effectiveness of the planning and accreditation systems.

Office of the Registrar-General

To ensure the integrity of the land   titles registry and provide regulatory oversight of the Service Provider   (Land Services SA) and Electronic Lodgement Network Operators in South Australia

Develop and substantially implement the technical and regulatory regime for Electronic Lodgement Network Operators interoperability

Progressed the technical and regulatory regime for interoperability between Electronic Lodgement Network Operators.

Address the recommendations from the Review of the Intergovernmental Agreement   (IGA) for an Electronic Conveyancing National Law, including the execution of a new agreement

Continued to address the recommendations from the IGA for an Electronic Conveyancing National Law, which includes the preparation of a new IGA.

Support the startup of the company NECDS Ltd which will hold, curate, and manage the national data standards for electronic conveyancing

All states and territories are now members of NECDS Ltd and work commenced to finalise the transfer of the national data standards for electronic conveyancing.

Facilitation of the Property Settlement Process Group to   drive continuous improvement to the property market customer experience

Progressed improvements to the settlement experience for property market customers by facilitating collaboration of key industry bodies and participants. An industry forum was held on 8 May 2023.

Office of the Valuer‑General

Safeguard the interests of South Australians by ensuring the integrity and accuracy of Property Valuations

Implement process, policy and digitisation reform initiatives

Progressed implementation of process, policy and digitisation reform initiatives to increase transparency and complement enhanced workflow management systems.

Increase communication and reporting to increase confidence   in statutory valuations

Increased communication and reporting to raise stakeholder and community confidence in statutory valuations through the provision of topical fact sheets and publication of the Year in Review 2022.

Appoint the next Valuation Review Panels for a three‑year term to support the independent Review by Valuer process

Coordinated the Governor appointed Valuation Review Panels effective 30 January 2023 for a three‑year term including a review of the prescribed allowances payable, ensuring the stability of the low-cost appeal option available to land holders.

Delivery of service excellence to customers and stakeholders and ensuring fair and accurate valuations

Provided support and advice to affected property owners in relation to the River Murray flood event and engaged rating and taxing authorities including establishment of a working group with affected councils.

Support the remaining six site value rating councils to transition to capital value ratings by the 2024‑25 financial year

Engaged and supported those site value rating councils that require transition to capital value ratings by the 2024-25 financial year in accordance with local government reform. 

Program name

Performance

Diversity and Inclusion

DTI commenced development of its second Innovate Reconciliation Action Plan (RAP) in collaboration with an energised team of employees forming the RAP Working Group, working alongside Aboriginal Elders and Cultural Advisor and Reconciliation Australia and South Australia.

In continuation to its commitment of creating inclusive workplaces, DTI encouraged including Gender Pronouns as a part of signature blocks.

DTI celebrated various days of significance, including but not limited to: National Reconciliation Week events, NAIDOC Week, International Women’s Week, White Ribbon and International Day of Disability, with events and actions aimed at improving knowledge and understanding of the complex and multi-dimensional nature of inclusion.

First Nations Employment and Development Opportunities

DTI worked towards increasing the employment of First Nations people and has included a target in its RAP. As at 30 June 2023, 2.6 per cent of DTI’s workforce identified as Aboriginal or Torres Strait Islander.

DTI launched a First Nations Recruitment and Retention Strategy with a focus on cultural safety and supporting First Nations employees’ access to professional development.

DTI had a participant in the Jawun Secondment Program which provided an immersive secondment opportunity within an Aboriginal-led community organisation.

DTI has one participant in the Aboriginal Leadership Program aimed at advancing the skills of Aboriginal employees wishing to step into a leadership role.

Skilling SA Public Sector Project

The Skilling SA Public Sector Project builds workforce capability by providing education and career opportunities for South Australians. In 2022-23, one employee undertook training, for Certificate IV in Work Health and Safety.

Performance management and development system

Performance

Performance Development Planning (PDP)

DTI continuously monitors and supports employees to engage in regular and meaningful performance development conversations to discuss and celebrate progress, achievements and development goals.

As at 31 December 2022, 67 per cent of employees had a formal performance discussion with their manager in the six months prior.

In April 2023, DTI implemented an online PDP system to streamline the performance development process and increase efficiency of reporting. 

As at 30 June 2023, 83 per cent of employees had a formal performance discussion with their manager in the six months prior.

Leadership Development

DTI provided its people leaders the opportunity to participate in various leadership workshops including Dare to Lead, Crucial Conversations and Orator.

In addition, DTI participated in South Australian Leadership Academy programs, with two employees undertaking the Manager Essentials Program, one participated in the Next Execs Program and one completed the Executive Excellence Program.

Reward and Recognition

Following the launch of the Reward and Recognition Program earlier in the year, in December 2022, DTI ran its first Annual Recognition Awards ceremony focused on celebrating the achievements of employees.

Program name

Performance

Wellbeing Program

DTI continues to offer a comprehensive wellbeing program, with a variety of activities and actions under each of the four pillars of Mind, Body, Connection and Purpose. 

Key activities included: 60 employees participated in the ORANGES Toolkit workshops; seven employees participated in Be-Well wellbeing program, and 16 teams participated in the Corporate Cup.

The 2023 Influenza Vaccination Programme saw 41 per cent of DTI employees take up the offer of vaccination.

Mental Health

DTI has two Employee Assistance Program providers with a wide range of online resources made available to workers and their families, in addition to a variety of delivery methods for counselling services.

In April 2023, Mental Health Awareness for Managers was run as a face-to-face course, in addition to the on-line manager awareness course.

DTI has eight Mental Health First Aider’s available across three sites as well as four Peer Support Officers.

White Ribbon Accreditation

DTI is a White Ribbon Accredited workplace. We are proud to be participating in the Workplace Equality and Respect project to end violence against women. DTI is committed to supporting the safety and wellbeing of staff experiencing or escaping domestic and family violence. In May 2023, training in recognising and responding to domestic and family violence was provided to people leaders.

Workplace injury claims

Current year
2022-23

Past year

2021-22

% Change
(+ / -)

Total new workplace injury claims

0

0

0

Fatalities

0

0

0

Seriously injured workers*

0

0

0

Significant injuries (where lost time exceeds a working week, expressed as frequency rate per 1000 FTE)

0

0

0

Work health and safety regulations

Current year

2022-23

Past year

2021-22

% Change
(+ / -)

Number of notifiable incidents (Work Health and Safety Act 2012, Part 3)

0

0

0

Number of provisional improvement, improvement and prohibition notices (Work Health and Safety Act 2012 Sections 90, 191 and 195)

0

0

0

Return to work costs**

Current year

2022-23

Past year

2021-22

% Change
(+ / -)

Total gross workers compensation expenditure ($)

$55,374

$4,774

1060%

Income support payments – gross ($)

$0

$3,129

-100%

Executive classification

Number of executives

EXEC OF

1

Statement of Comprehensive Income

2022-23 Budget

$000s

2022-23 Actual

$000s

Variation

$000s

2021-22 Actual

$000s

Statement of Financial Position

2022-23 Budget

$000s

2022-23 Actual

$000s

Variation

$000s

2021-22

Actual

$000s

Consultancies

Purpose

$ Actual payment

Consultancies

Purpose

$ Actual payment

Contractors

Purpose

$ Actual payment

Contractors

Purpose

$ Actual payment

Act or Regulation

Requirement

Complaint categories

Sub-categories

Example

Number of Complaints

2022-23

Additional Metrics

Total

Number of positive feedback comments

88

Number of negative feedback comments

29

Total number of feedback comments

117

% complaints resolved within policy timeframes

100