Department of State Development

 

The Department for Trade and Investment Disability Access and Inclusion Plan (DAIP) sets out the actions that we intend to implement over the next four years to make our Department an accessible and inclusive place to work and do business with.

If you would like to receive the Disability Access and Inclusion Plan in an alternate format, contact:

Email: DTI.DisabilityInclusion@sa.gov.au

Phone: (08) 8303 2190

HTML version

Department for Trade and Investment - Disability Access and Inclusion Plan

Contact details

If you require a copy in an alternative format, please contact:

Email: DTI.DisabilityInclusion@sa.gov.au

Phone: 08 8303 2190

Statement from the Chief Executive

I am pleased to present the Department for Trade and Investment’s first Disability Access and Inclusion Plan (DAIP) 2020-2024.

Our vision is to create an accessible, inclusive and informed environment, where people with disability have the same opportunities to contribute to the department’s goals and are enabled to reach their full potential.

We understand that we are at the start of our inclusive journey. We are committed to workplace diversity and exploring ways to remove the barriers that prevent full participation for people with disability at work, by ensuring an accessible and inclusive workplace.

Our DAIP outlines the actions that the department will undertake over the next four years to foster greater inclusivity within our agency and across trade and investment for South Australia.

The Department for Trade and Investment is committed to playing its part to uphold and enable the rights of people living with disability to access our information and services, as well as supporting them to thrive as employees of the department.

It is our purpose as a department, to drive economic growth in South Australia that creates opportunities and benefits for all South Australians.

We want to engage with employees living with disability to ensure their voices are heard and we are committed to continually reviewing our actions and achievements over the life of the plan, so that it remains relevant and reflects our learnings along the way.

I look forward to the implementation of our first Disability Access and Inclusion Plan and taking our next steps in the creation of a more inclusive and accessible department to work in and with as we drive economic growth for all South Australians.

Leonie Muldoon
Chief Executive
Department for Trade and Investment

Acknowledgement of Country

The Department for Trade and Investment acknowledges and respects Aboriginal people as the State’s first people and recognises their traditional relationship with Country.

The Department acknowledges that the spiritual, social, cultural and economic practices of Aboriginal people come from their traditional lands and waters, and that these cultural and heritage beliefs, languages and laws are still of importance today.

About the Department for Trade and Investment

The Department for Trade and Investment (DTI) helps industry, business and communities identify and capitalise upon opportunities for job creation and economic growth. A strong economic future for South Australia depends on growing exports including international student enrolments, attracting investment and making it easier for international partners to do business with South Australia. DTI works with South Australian businesses and stakeholders to boost exports, grow the state’s international engagement and showcase South Australia to the world.

Our regional advisers, covering southern metropolitan Adelaide, northern regional South Australia, south-east regional South Australia and Riverland regional South Australia, provide expert advice and support to assist South Australian exporters to achieve long-term success in international markets.

Our employees are based in Adelaide, South Australia and in the following overseas locations:

  • Hong Kong, China
  • Shanghai, China
  • Jinan, China
  • Guangzhou, China
  • Tokyo, Japan
  • Seoul, South Korea
  • Kuala Lumpur, Malaysia
  • Dubai, United Arab Emirates
  • New Delhi, India
  • London, United Kingdom
  • Houston, United States of America
  • New York, United States of America.

Our overseas employees work with industry partners and South Australian businesses to provide export assistance and help attract business investment to the state.

Although the actions in our DAIP apply specifically to DTI’s employees and offices within South Australia, we are committed to supporting our overseas employees to implement aspects of our DAIP actions where possible. The majority of our offshore teams are co-located with an Austrade office in market and therefore Austrade policies and strategies related to disability access and inclusion also apply.

Employee profile 

DTI employs up to 150 employees, who work to support exporters and grow investment in South Australia. Approximately three percent of our employees identify as living with a disability.

DTI is committed to workplace diversity and exploring ways to remove the barriers that prevent full participation for people with disability through ensuring an accessible and inclusive workplace. This includes working with employees living with disability to make reasonable adjustments to enable them to perform their duties.

We recognise that ensuring inclusivity and participation of people with disability in the workforce also means supporting family members and carers of people with disability in the workplace as well.

Access and inclusion: Strategic context

The Disability Inclusion Act 2018 (SA) supports the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD), and acknowledges that people living with disability have the same human rights as other members of the community and that the State and the community have a responsibility to facilitate the exercise of those rights.

The National Disability Strategy (NDS) is a coordinated plan across all level of government to improve the lives of people living with disability, their families and carers. It is Australia’s response to the UNCRPD and is designed to ensure that the principles of the UNCRPD are incorporated into policies and programs across Australia.

At the state level, Inclusive SA is South Australia’s first State Disability Inclusion Plan and was published on 31 October 2019. Together with State authorities’ DAIPs the State Disability Inclusion Plan will support South Australia’s implementation of the NDS.

Our vision

Our vision is for DTI to be an accessible, inclusive and informed environment, where people with disability have the same opportunities to contribute to the department’s goals and are enabled to reach their full potential.

Our purpose is to drive economic growth in South Australia that creates opportunities and benefits for all South Australians.

Disability definition

The Disability Inclusion Act 2018 (SA) defines disability, in relation to a person, as including long-term physical, psycho-social, intellectual, cognitive, neurological or sensory impairment, or a combination of any of these impairments, which in interaction with various barriers may hinder the person's full and effective participation in society on an equal basis with others.

The interpretation of this definition and application in workplaces mean that people are considered to have a disability if they have a limitation, restriction or impairment, which has lasted, or is likely to last, for at least six months and restricts everyday activities in the broad categories above (which cover many specific conditions). It also includes people receiving treatment or medication for long-term conditions or ailments or other long-term conditions resulting in a restriction in everyday activities.

Relationships to other policies, strategies and frameworks

Our DAIP is informed by existing policies and strategies within DTI and has been guided by Inclusive SA, the State’s Disability Inclusion Plan 2019 – 2023.

Where appropriate, we will ensure that disability access and inclusion planning is integrated within our standard work activities and other relevant strategies and frameworks (including future versions of these plans), such as:

  • DTI Corporate Plan 2020
  • Sector Growth Plans, in particular the Health & Medical Sector Growth Plan for trade and investment in the health, ageing well and disability sectors
  • DTI Diversity and Inclusion Framework 2019 – 2021
  • DTI Reconciliation Action Plan 2020 – 2022
  • Department policies, including Human Resource policies and procedures; and
  • Building Code of Australia.

Our plan

Our DAIP outlines the actions that DTI will take over the next four years to foster greater inclusivity within our department and the state. As this is DTI’s first DAIP, we recognise that we are just starting our journey and are committed to reviewing our plan regularly over the next four years, to ensure it remains relevant and incorporates the learnings and experiences that are gathered along the way.

The DTI Disability Access and Inclusion Plan is structured around the themes and priority areas of the Inclusive SA: State Disability Inclusion Plan 2019–2023, which are:

Inclusive communities for all

Social inclusion is a priority for people living with disability as it affects all aspects of their lives.

Leadership and collaboration

People living with disability want to have a greater role in leading and contributing to government and community decision making.

Accessible communities

The accessibility of the built environment, quality services and information is key to ensuring people living with disability are included and have the opportunity to equally participate in all aspects of community life.

Learning and employment

Workforce participation is fundamental to social inclusion. It provides economic independence and choice, social connections and friendships, value, identity and belonging.

Theme one: Inclusive communities for all

The three priorities under this theme of the State Plan are:

  • Priority 1: Involvement in the community
  • Priority 2: Improving community understanding and awareness
  • Priority 3: Promoting the rights of people living with disability.

The table below outlines DTI’s proposed actions under this theme.

Action

State Plan Priority

Responsibility

Measurable target

  1. Develop guide for internal use on accessibility requirements for DTI internal and external events, based on resources such as the DHS event toolkit (to be developed) and Accessible Events: A Guide for Meeting and Event Organisers

1

State Promotions

Guide developed and disseminated to all employees

  1. Actively promote events to raise awareness and promote understanding of disability and disability related issues; e.g. International Day of People with Disability (IDPwD)

2

Disability Access and Inclusion Committee

Calendar of activities maintained as part of Diversity & Inclusion and Wellbeing frameworks with activities such as ‘a day in my life’ and events delivered by people living with disability considered for inclusion

Number of attendees at events

  1. Ensure all DTI employees complete Disability Awareness training. This training should highlight the prevalence of both visible and invisible disabilities

3

People & Culture

All DTI employees complete Disability Awareness package within 12 months of its availability

All employees offered refresher training every three years

  1. All new employees to complete online Disability Awareness training as part of induction

3

People & Culture

Disability awareness module included as mandatory requirements for new starter induction

All new employees to complete training within their first six months of employment

  1. DTI employees are supported to undertake other disability-related training as required and relevant, this may include in-person training sessions delivered by a person living with disability

3

Disability Access & Inclusion Committee

People & Culture

Suitable training programs identified

All requests for additional disability-related training responded to

Theme two: Leadership and collaboration

The three priorities under this theme of the State Plan are:

  • Priority 4: Participation in decision-making
  • Priority 5: Leadership and raising profile
  • Priority 6: Engagement and consultation.

The table below outlines DTI’s proposed actions under this theme.

Action

State Plan Priority

Responsibility

Measurable target

  1. Develop terms of reference for Disability Access & Inclusion Committee (DAIC) to ensure that it remains an effective consultation forum for projects, programs and policy development

4

Disability Access & Inclusion Committee

DAIC Terms of Reference developed and implemented

DAIC Terms of Reference reviewed on a periodic basis

  1. Assess membership of the DAIC regularly to ensure a broad cross-section of the department can contribute, including employees living with disability

4

Disability Access & Inclusion Committee

All DTI directorates

DAIC is consulted and engaged in co-design where appropriate on DTI projects, programs and relevant policy development

  1. Ensure the DAIC agenda is developed in consultation with employees living with disability and seeks to practically address relevant issues

4

Disability Access & Inclusion Committee

DTI programs and policies are regularly reviewed by employees living with disabilities for assessment of effectiveness

  1. Support the participation of employees living with a disability in leadership development opportunities such as the Governor’s Leadership Foundation Program Scholarships

5

All Directors

People & Culture

All eligible employees are aware of leadership opportunities available to them, are encouraged to apply and are considered for such opportunities

  1. Ensure (external) customer complaints and feedback systems are accessible

6

Strategic Coordination & Business Improvement

External complaints and feedback system is reviewed for accessibility and improvements implemented

  1. Review our approach for how we engage employees living with disability in the development and implementation of our access and inclusion actions

6

Disability Access & Inclusion Committee

People & Culture

Review of approaches for engagement undertaken

Internal survey to understand needs assessment and satisfaction with support arrangements for employees living with disability

Theme three: Accessible communities

The three priorities under this theme of the State Plan are:

  • Priority 7: Universal design across South Australia
  • Priority 8: Accessible and available information
  • Priority 9: Access to services.

The table below outlines DTI’s proposed actions under this theme.

Action

State Plan Priority

Responsibility

Measurable target

  1. Ensure safe, equitable and dignified access to DTI occupied building and facilities for employees living with disability 

7

Finance, Procurement & Facilities

Building modifications undertaken as appropriate to ensure safe, equitable and dignified access to DTI occupied buildings and facilities, for people with disability

  1. New fit outs to be assessed against Building Code of Australia as a minimum standard and universal design and best practice consideration and relevant standards

7

Finance, Procurement & Facilities

Compliance and certification with Building Code of Australia and other relevant building regulations and standards including Disability Discrimination Act 1992 requirements as a minimum standard

  1. Develop and maintain DTI websites to ensure people with disability can readily access information

8

State Promotions

Assess and establish baseline percentage of DTI websites at level 2 compliance in line with Web Content Accessibility Guidelines (WCAG)

100% of DTI websites at level 2 compliance in line with WCAG

  1. Ensure that information (publications, products and online) is provided in accessible formats and uses inclusive language

8

State Promotions

Inclusive language is used in publications and products are readily accessible

Information about how to request information in alternative formats is included in core business documents/templates and website

No complaints received

  1. Internal and external events organised by DTI meet the needs of people with disability, including physical and non-physical disabilities

9

State Promotions

Event organisers

Internal and external events are held in accessible venues and meet access requirements of attendees

Event registration processes enable attendees to identify requirements for their participation

DAIC consulted as part of event planning process for all major internal events

No complaints from participants

Theme four: Learning and employment

The three priorities under this theme of the State Plan are:

  • Priority 10: Better supports within educational and training settings
  • Priority 11: Skill development through volunteering and support in navigating the pathway between learning and earning
  • Priority 12: Improved access to employment opportunities and better support within workplaces.

The table below outlines DTI’s proposed actions under this theme.

Action

State Plan Priority

Responsibility

Measurable target

  1. Implement training, career development and mentoring programs for our employees living with disability

10

People & Culture

All employees living with disability are provided with accessible and inclusive training opportunities when requested to enable them to gain skills and experience

Percentage of employees living with disability provided with additional training

  1. Employee training is provided in an accessible format where required, e.g. location of training, facilities offered, materials offered

10

People & Culture

All directorates

Employees living with disability can fully participate in internal training

Training enrolment processes enable employees to identify access requirements for their participation

  1. DTI Disability Access and Inclusion Plan is promoted to all new employees

12

People & Culture

Information about our DAIP is provided to all new starters through their Induction and information is available on the intranet

  1. Ensure Human Resource policies and recruitment and selection processes support disability accessibility and inclusion

People and Culture to review and revise policies and procedures as necessary; and support divisions to implement

12

People and Culture

All DTI directorates

Policies and procedures highlight inclusiveness and/or support in how to successfully recruit people with disability, and retain those employees

Review OCPSE Disability Employment Toolkit recommendations and incorporate into recruitment and selection processes

  1. Reduce recruitment barriers for prospective employees living with disability

12

People & Culture

Internal and external recruitment processes include information for people with disability seeking employment with the department

Implement Unconscious Bias training for all recruitment panel participants, with a focus on disability bias

  1. Increase number of people with a disability employed within DTI

12

Executive

All directorates to participate and contribute to meet the target

Increase in percentage of employees with disability from June 2020 baseline (3%)

Explore opportunities to host a student living with a disability in the broader team for work experience where facilitated by whole of government programs

  1. Workplace assessments conducted to identify barriers for employees with declared disability

12

Directorates in conjunction with People & Culture

Workplace assessment arranged within one week of request

  1. Solutions to barriers identified from workplace assessments identified and implemented

12

All DTI directorates

People & Culture

Finance, Procurement & Facilities

All employees with disability are provided the necessary equipment and aids required to fulfil the requirements of their role

Building modifications undertaken as appropriate

  1. Provide appropriate support to employees with a disability or medical condition to maintain their health, safety and wellbeing at work

12

People & Culture

WHS Divisional Committee

Employee induction process to include requirements for employees with a disability, medical condition or limited mobility to establish a personal emergency evacuation plan (PEEP)

All existing employees with a relevant disability and or limited mobility are identified and have a PEEP in place

All requests for assistance drafting a PEEP are responded to

Warden training details responsibilities related to PEEPs

Wardens to meet with new employees who require a PEEP to walk through evacuation procedures within first month of commencement

Monitoring implementation of the DAIP

Monitoring and review

DTI will form an internal Disability Access and Inclusion Committee to monitor the implementation of our DAIP and to review it annually to ensure that it remains relevant to our work and the needs of stakeholders.

In accordance with the Disability Inclusion Act 2018 (SA), DTI will formally review this DAIP every four years, or following a review of the State Disability Inclusion Plan. A report on the progress of our DAIP will be submitted to the Chief Executive by 31 October each year.

Communicating the DAIP

DTI’s DAIP will be made available to our employees, contractors, stakeholders, clients and the broader South Australian community. It will be promoted on the department’s website and can be made available in other accessible formats upon request.

Glossary

Disability Engagement Group

A group of people who have nominated themselves to provide feedback on issues that are important to people living with disability in South Australia. The group is made up of people living with disability and their families and carers, and members of the community interested in disability matters.

NDS National Disability Strategy 2010–2020

The strategy is a shared commitment by all governments to work together to improve the lives of Australians with disability by guiding governments and other organisations to build the wellbeing of people with disability and their carers.

National disability strategy for 2020 and beyond

The national disability strategy that will replace the existing NDS.

State authority

As defined in the Disability Inclusion Act 2018 (SA) to include a government department, an agency or instrumentality of the Crown, a local council constituted under the Local Government Act 1999 (SA) or any other person or body declared by regulations to be included.

UNCRPD

United Nations Convention on the Rights of Persons with Disabilities: a human rights treaty that aims to change attitudes and approaches to people with disability. It reaffirms that all people with disability must enjoy human rights and fundamental freedoms.

Universal design

Universal design involves creating facilities, built environments, products and services that can be used by people of all abilities, to the greatest extent possible, without adaptations.

Disability Discrimination Act

The Federal Disability Discrimination Act 1992 (DDA) provides protection for everyone in Australia against discrimination based on disability. Disability discrimination happens when people with a disability are treated less fairly than people without a disability. Disability discrimination also occurs when people are treated less fairly because they are relatives, friends, carers, co-workers or associates of a person with a disability.

Disability (Access to Premises Buildings) Standards

Sets performance requirements and provide references to technical specifications to ensure dignified access to, and use of, buildings for people with disability.